Refund Policy
Fair Refund Policy
We stand behind our services with a fair and transparent refund policy. Your satisfaction is our priority, and we want you to feel confident in your investment.
Money-Back Guarantee
We offer refunds based on service type and timing
Refund Terms by Service
Different services have different refund terms based on the nature of work involved
Development Services
7 days refund window
- Project not started or in initial planning phase
- No custom development work completed
- Client-initiated cancellation within timeframe
- Full refund minus payment processing fees
Consulting & Research
3 days refund window
- Service not yet delivered
- No research work commenced
- Cancellation before first consultation
- Full refund available
Event & Training
14 days refund window
- Event cancellation by organizer
- Participant cancellation before event
- Technical issues preventing participation
- Partial refunds for early withdrawal
How to Request a Refund
01
Contact Us
Email our support team with your refund request
02
Review Process
We review your request within 2 business days
03
Approval
Eligible refunds are approved and processed
04
Refund Issued
Refund appears in your account within 5-7 days
Important Notes
Non-Refundable Items:
- • Completed development work
- • Delivered research reports
- • Attended events or training
- • Third-party service costs
Processing Time:
- • Review: 2 business days
- • Processing: 3-5 business days
- • Bank transfer: 5-7 business days
- • Credit card: 3-5 business days